Whisper Tech™ is our exclusive ultrasonic squeaker technology that emits high-frequency sounds dogs can hear—but humans can’t. It lets your pup enjoy squeaky play without the noise that usually comes with it.

Most humans can’t hear the frequencies used in Whisper Tech™, which range between 24kHz and 28kHz—well above the average human hearing range. Some people with very sensitive hearing may detect a faint
"air exiting" sound, but for most, it’s completely silent.

Most dogs can hear frequencies up to 45kHz and will react to the squeaker. However, just like humans, dogs can have individual preferences or hearing sensitivities—especially senior dogs or those with hearing impairments.

Yes! Our Whisper Tech™ squeakers are encased in non-toxic, BPA-free materials and rigorously tested for safety and durability. They’re designed for normal to mid strength chewability, but not intended as completely chew-proof toys. Please watch your fur friends when they're at play.

They’re built to last through regular play, tug, and fetch. While they’re not indestructible (especially for power chewers), they’re reinforced at the seams and designed with active pups in mind.

Ideally, toys should be spot-cleaned with mild soap and warm water. Hand washing is also an option – use a mild dish soap and warm water, hand-washing the toys. Please avoid machine washing, soaking, or using harsh chemicals, as it could affect the squeaker or fabric integrity.

Yes! We currently ship to most countries. Shipping rates and delivery times vary depending on your location and will be calculated at checkout.

Shipping is calculated at checkout and depends on your location and order size. We occasionally offer free shipping promotions, so keep an eye out!

Most orders ship within 1–3 business days. Delivery times vary:

• Domestic: 3-7 days
• International: 7–21 business days (customs delays may apply)

You’ll receive tracking info once your order is on the way!

We process orders quickly, but if you need to make changes, email us at helloplanetpup@gmail.com within 12 hours of placing your order. We’ll do our best to help!

If your package hasn’t arrived within the estimated timeframe, please contact us. We’ll help track it down and resolve the issue—your pup’s playtime shouldn’t have to wait!

We want you and your pup to be 100% happy with your purchase from Planet Pup! If you're not satisfied for any reason, we offer a 30-day, no-questions-asked return and refund policy.

Return shipping costs are the customer’s responsibility unless the item is damaged or incorrect. We’ll cover shipping on all approved replacements.